Cancellation & Refund Policy

Keep Your Account Active and Avoid Being Banned

CANCELLATION POLICY

Once chips have been granted, we do not offer cancellations. If, for any reason, your chips have not been granted, please contact our customer support, and your chips will be granted immediately. Should we be unable to grant you chips, you can initiate a cancellation of your payment by contacting our customer support. Your refund will be processed from our end within 7 working days.

REFUND POLICY

Once chips have been granted, we do not offer refunds. However, if your chips have not been granted for any reason, please reach out to our customer support, and your chips will be granted promptly. In the event that we are unable to grant you chips, your refund will be processed from our end within 7 working days. It’s important to note that if you are refunded despite the chips having been granted, your account will be frozen after settling all outstanding balances.